Open in 2021! February Reservation Special: Save $25 per person on 2021 Zipline tours with coupon code bemine25! Expires 2/28/21.
Denali Park Zipline strives to show Denali from a different perspective – above the trees! As a local family owned and operated small business, we value developing close relationships with our employees and guests. Not all employees need to spend their days on the lines, but everyone must enjoy meeting people from all over the world, creating lasting friendships, and spending time in Alaska’s wild beauty. Denali Park Zipline is located minutes from the main entrance of Denali National Park. Our season is short and intense! Zipline tours depart every day, all day, in just about all weather, mid-May to mid-September. Denali Park Zipline is part of the Denali Park Adventures family.
All positions at Denali Park Zipline need qualified customer service candidates. Zipline guides must meet additional standards and certifications.
WE VALUE AND PRIORITIZE DEMONSTRATED QUALITIES:
A great zip tour experience begins at our knowledgeable Tour Office, is continued the friendly Driver-Guides, peaks with the zipline experience, and succeeds because of our team effort. All positions are in front of guests, require the ability to stand and be active for 8 hours a day and the disposition to be outside in all weather. Click on each position below for more information.
Provide guests with the first impression of Denali Park Zipline, whether it is in person at the Tour Office, over the phone, or through an email. They don’t just naturally excel at interacting with people, they love meeting and chatting with folks from all over the world! Tour Representatives are responsible for taking online and over-the-phone bookings, answering customer inquiries, and maintaining tour schedules using an online reservation system. They greet customers, check individuals and groups in, assist with retail sales, and prepare individuals and groups for their tour. Central to the role is networking with a variety of agents, from large cruise ships to small travel agencies, and coordinating guest itineraries with other adventure companies in Denali. This position is great for people who love challenges, thrive in fast-paced environments, and enjoy engaging with people.
Key Responsibilities and Accountabilities:
Requirements:
Hourly wages plus sales bonuses.
At Denali Park Zipline, great teams start with great leadership. The Tour Office Manager is responsible for encouraging and supporting the Tour Representatives towards creating a focused, friendly, task-oriented, customer service driven team. Major components of the Tour Office Manager position include direct correspondence with Travel Agents and Cruise ships to arrange the sale and scheduling of tours, oversight of finances, understanding and organization of company logistics, and involvement in management meetings. The Tour Office Manager is able to be a respectful and supportive leader, delegate tasks, structure the tour schedule with respect to whole company needs, remain calm and resolute during crisis, be responsible for the direction and team efforts of the Tour Representatives.
Key Responsibilities and Accountabilities:
Requirements:
Hourly wages plus sales bonuses.
Give each guest professional and expert service. Handle each guest interaction with specific care and attention, encourage them and keep them comfortable throughout the tour. Explain safety elements, and maintain safety protocols throughout the tour. Give local information and interpretation when appropriate. Work within a team environment and keep tours on schedule.
Required Qualifications:
Preferred Qualifications:
Shuttle guests to and from our launch sites in 14 passenger vans with attention to detail and professional care. Many times the shuttle driver is the first and last face the guest interacts with from our company. Provide knowledgeable information to guests during transit. Work closely with sales office and keep on schedule. Pay is hourly plus tips.
Required Qualifications:
Preferred Qualifications:
Responsible for assisting the GM and Tour Managers with managing the Zipline Site during operating hours. This includes keeping constant communication with sales office and shuttle drivers, making sure all tours flow smoothly by helping guides when able and necessary, and monitoring safety elements throughout the site.
Required Qualifications:
Preferred Qualifications:
Responsible for managing Zipline Site during operating hours. This includes keeping constant communication with sales office and shuttle drivers, making sure all tours flow smoothly by helping guides when able and necessary, and monitoring safety elements throughout the site.
Required Qualifications:
Preferred Qualifications:
Denali Park Zipline provides dormitory-style housing in Healy, Alaska. Most rooms are single occupancy (no roommates!) but couples housing is also available. Kitchens and commons are in a separate area. Facilities include full restrooms, running water, on-site laundry, wireless internet, DirectTV, yard and deck with fire pit, grill, and outdoor games.Although meals are not included, kitchens have ample cooking equipment, counter space, and appliances. Food can be purchased at Three Bears Grocery, just 2 miles away. Rates for our employee housing start at $80 per week (single occupancy) and includes all utilities. Transportation to and from work is provided. All staff wishing to live at our housing must sign a housing agreement.If sharing housing with 20 employees doesn’t sound ideal to you or you travel with an animal friend, you will need to look for alternative housing. Local cabin rentals may be available, and you will have to provide your own transportation to work.
If you get bored in Denali, it’s your problem! Spend time at nearby Otto Lake on a kayak or boat rental or enjoy fishing in local lakes. Tackle countless trails to the peaks and ridges of the Healy Range, our base of operations, or travel into the Park for unlimited wilderness experiences. Mountain bikes are a popular option for rent or personal use inside and outside of the Park. If 6.2 million acres of National Park isn’t enough, participate in all of the adventure and cultural activities available throughout the summer. Look forward to making connections and becoming part of one of the most unique seasonal communities in the country!
Complete the entire season with Denali Park Zipline, fulfilling your contract, and receive an end-of-season bonus. Returning employees have priority during hiring, first pick at housing options, and other benefits.
Denali Park Zipline does not pay for transportation to and from the Denali area, but we will help you to plan your transportation. The easiest and most economic option is to fly into Anchorage and take either the train or shuttle bus to Denali/Healy. We will pick you up at the local train station or bus drop-off. Our employees do receive a substantial discount on fare to Denali from the Alaska Railroad and other shuttles.
We provide a regular shuttle service around the Denali area. Denali National Park runs free and fee based shuttles throughout the park and several other hotels and restaurants run free and fee based shuttles in the Denali area.
Parking is limited at Denali Park Zipline and all employee cars must be disclosed at the time of employment.
Please check out our FREQUENTLY ASKED QUESTIONS HERE.
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