Denali Park Zipline is currently operating its 2020 summer season as scheduled and actively accepting reservations. Although we understand COVID-19 has brought a great deal of uncertainty to many travelers, we still hope to share our love for Denali with you!
Our family at Denali Park Zipline prioritizes the health and safety of our guests, co-workers, and our community. We have formalized and enhanced our cleaning procedures on our vehicles and facilities. We are working daily to monitor the situation and will modify our responses based on best practices and standards made by the US Center for Disease Control and Prevention, World Health Organization, as well as travel partners and professional associations.
For guests planning a 2020 summer vacation in Alaska, we offer a generous 72-hour cancellation policy so you can book with confidence. For guests with current reservations with us, our 72-hour cancellation policy is still in effect. This means you have up to 72 hours prior to your tour departure to makes changes or cancel your reservation and receive a full refund.
If you are unable to visit Alaska this summer but plan to come in the future, we ask that you consider rescheduling the date of your tour or accept a tour voucher that can be redeemed for future tours. There are a couple advantages to choosing a tour voucher over a refund: 2020 prices are locked in and you will not be subject to any rate increases in 2021, you will retain any coupon or promotional discount, and you’ll have no additional expense when you reschedule your tour!
The following are a few trusted sources that we encourage you to use as you make your travel decisions:
We are all in this evolving situation together. Please contact us with any questions or concerns via web chat, call our tour office at (907) 683-2947 or send us an email at email@example.com. We are available Monday through Saturday from 9:00 am to 5:00 pm and Sunday from 12:00 pm to 5:00 pm Alaska Time.
We hope to see you in Denali! Stay safe and stay healthy!