Ages 13 & Older
Ages 8 – 12
Plan to be with us around 3 hours.
May 21, 2021 – Sept. 12, 2021
8:00 am / 10:00 am / 12:00 pm
2:00 pm / 4:00 pm / 6:00 pm
JUNE 6, 2021 – AUG. 14, 2021
5:00 pm / 8:00 pm
We provide free shuttle service to & from most Denali area lodging. View our shuttle schedule HERE.
- Space is limited.
- Must be at least 8 years of age.
- Minimum weight is 70 lbs. Maximum weight is 280 lbs.
The weight policy is for your safety. If you fall outside of these weight limits, but made a reservation anyway, you will not be issued a refund.
- Pregnant women or guests with injuries, seizure disorders, back or neck problems are not allowed to participate.
- Waiver must be signed and medical conditions disclosed.
- Wear closed-toe shoes, long pants and layered clothing.
- Dress appropriately for the weather.
RUNNING LATE / NO SHOW
If you are late for your tour or do not show up, you will not be refunded. As a company we will have incurred all the same expenses and will have sadly turned other zippers away who wanted your spot. Be careful to plan well in advance for traffic and train/bus schedules.
We require a 72 hour (3 day) notice for cancellations and rescheduling of tours. We will work with you to reschedule another date that is more appropriate. Under 72 hours, changing the reservation day or time will incur a fee, 25% of the total tour bill. If you need to cancel entirely, we will provide a full refund with a 72 hour (3 day) notice.
We zip in most weather conditions and will make every effort to complete your tour as scheduled. We do not cancel tours for rain. If there is lightning or high winds associated with the rain storm, we will need to suspend and potentially cancel your tour. If your tour is completely cancelled due to weather, we are happy to rebook you or offer you a full refund.