January Special! 20% off 2021 Zipline tours with coupon code frost20! Expires 1/31/21.
Plan to be with us around 3 hours.
8:00 am / 10:00 am / 12:00 pm
2:00 pm / 4:00 pm / 6:00 pm
3:00 pm / 7:00 pm
We provide free shuttle service to & from most Denali area lodging. View our shuttle schedule HERE.
The weight policy is for your safety. If you fall outside of these weight limits, but made a reservation anyway, you will not be issued a refund.
If you are late for your tour or do not show up, you will not be refunded. As a company we will have incurred all the same expenses and will have sadly turned other zippers away who wanted your spot. Be careful to plan well in advance for traffic and train/bus schedules.
We require a 72 hour (3 day) notice for cancellations and rescheduling of tours. We will work with you to reschedule another date that is more appropriate. Under 72 hours, changing the reservation day or time will incur a fee, 25% of the total tour bill. If you need to cancel entirely, we will provide a full refund with a 72 hour (3 day) notice.
We zip in most weather conditions and will make every effort to complete your tour as scheduled. We do not cancel tours for rain. If there is lightning or high winds associated with the rain storm, we will need to suspend and potentially cancel your tour. If your tour is completely cancelled due to weather, we are happy to rebook you or offer you a full refund.
Visit the FREQUENTLY ASKED QUESTIONS page or ZIP TOUR page for more details!